Wayfair: How to backorder an order

See Wayfair's resource: Backordering An Order (Wayfair Help Center)

1. Click the on the left of the order, then click “Can’t Make It?” 
2. Answer if the order is in stock (Yes or No) and specify which item is out of stock
3. If an item is out of stock, specify the delay reason and add a conservative restock date that accounts for the time required for the item to ship after it is back in stock. 
4. If in stock, specify the delay reason and add conservative expected ship date
5. Submit and this new backorder date will be forwarded to the customer*

*When an item is backordered, there is a chance the customer will cancel the order

Not what you were looking for? See other common order issues.