If you already sell through Bear-supported ecommerce channels, we can integrate those accounts into your Bear Portal. This will allow you to manage your catalog in one place, and make use of our powerful analytics.
You’ll have support from your dedicated Success Manager throughout this process. Here’s what to expect.
1. Confirm which Bear features you want to use
When Bear integrates your channel accounts into our platform, we usually set it up to push inventory, capture your listing’s status on a channel, and pull orders data to surface key analytics to you.
If you already have an inventory feed/solution set up and do not want to use Bear’s for any/all channels, let your Merchant Success Manager know.
2. Add Bear as a user on your channels
Invite CommerceBear to your existing ecommerce accounts, using the email format ops+yourcompanyname@commercebear.com. For example, Big Bear Furniture would create a user by adding ops+bigbear@commercebear.com.
Make sure we have all necessary permissions on your channels — on most channels, admin permissions are required. We need access to publish products, edit your catalog, and set up API integration. Once we have access, we’ll start the setup on our end.
Note: Houzz only allows for a single set of login credentials. Reach out to your Merchant Success Manager for steps on how to share your Houzz credentials securely.
3. Share your inventory file
Send us an inventory file from your existing inventory management tool that includes the SKUs and product names for the products that you would like Bear to manage.
Using this list, Bear’s Operations team will cross-reference your inventory list with your live catalogs, to identify any channel-specific SKUs or kit/component setups. You’ll receive a file with any discrepancies we find.
4. Get started!
Once we have set up your channels and products, your Success Manager will reach out to schedule a training session on the Bear Platform. You’ll get your login credentials and a tour through the powerful features Bear offers to simplify your ecommerce experience.
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